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Product Design
Zalando Direct: Reducing the time to market for small scale partners
Product Design
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From transaction to celebration: Zalando's post-purchase CX vision
Product Design
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TUI: A new way of booking package holidays on mobile
Workshop Facilitation
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Product Design
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DB ServiceStore: Turning commuters into loyal customers
Product Design
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Zalando Direct: Optimising internal collaboration with the help of service design
Product Design
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Workshop Facilitation
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